Individual payouts
Eligible Individual bank payouts are processed on the 1st and 15th of each month, UTC. These are processing dates, not guaranteed bank-arrival dates.
Follow the money stages
Section titled “Follow the money stages”
Process diagram, not a product screenshot. Each stage requires its own evidence.
Buyer payment → tax/fee reconciliation → seller entitlement → separate transfer / Express custody → reserve and eligibility → scheduled bank payout → confirmed arrival
| Stage | Meaning |
|---|---|
| Payment received | Buyer charge confirmed; not seller bank availability |
| Reconciliation | Actual tax, seller-borne costs, commercial fees and currency allocations are evidenced |
| Seller entitlement | The reviewed amount owed to the seller; not a second customer charge |
| Transfer to Express | Separate charges and transfers (SCT): platform charge and later seller transfer are distinct; custody may be reconciled outside bank payout dates |
| Reserve / available balance | Holds, maturity, debt and costs determine bank eligibility; account balance alone does not override holds |
| Scheduled bank payout | Eligible bank release on the 1st/15th UTC with verified payout controls |
| Confirmed bank arrival | Separate provider/bank confirmation; processing or transfer is insufficient |
- Select the Individual store and open Payments.
- Read Next payout, eligibility reasons and the currency. A forecast is not a guarantee.
- Review Payout history: amount, date and actual status. Empty history does not mean a paid order was lost; it may still be reconciling or held.
- If a payout is pending or fails, contact support with the internal reference and selected environment. Avoid bank account numbers and raw provider identifiers in screenshots.
Why a paid sale is not paid out yet
Section titled “Why a paid sale is not paid out yet”Missing actual costs, tax/currency reconciliation, settlement maturity, reserves, disputes, refund debt or unverified account controls can prevent release. Manual schedule alone is not proof that seller-initiated payout controls are disabled; account controls need verification.
No TEST bank payout is created. Business card-hold periods and the North Macedonian Business 1,500 MKD minimum must not be applied to Individual MoR. Do not infer destination bank currency from an IBAN or seller country.
Platform control and bank currency
Section titled “Platform control and bank currency”Stripe’s October 12, 2026 reply confirms the intended Express custody and exclusive Kordiva payout-control structure. Account controls must still be verified before LIVE use: sellers do not initiate payouts or change the schedule.
For the reviewed North Macedonian Business Express flow, Stripe reconfirmed on October 14 that settlement and payout instructions are in MKD; final bank credit and receiving fees can differ. That Business evidence does not establish every Individual or AL/RS/BA account’s currency and tariff. Confirm the actual destination configuration and bank terms separately.