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Kordiva Documentation

Compliance Review Process

Compliance review process

Products are scanned automatically and can be allowed, sent to manual review, or blocked.

Steps

Section titled “Steps”
  1. Merchant creates or updates a product.
  2. Automatic checks evaluate policy signals.
  3. Outcome is assigned: Allowed, Manual Review, or Blocked.
  4. Manual review may request extra information.

Common review triggers

Section titled “Common review triggers”
  • Ambiguous product description.
  • Category with elevated risk profile.
  • Terms that suggest restricted use.

Best practices

Section titled “Best practices”
  • Keep listings precise and transparent.
  • Avoid unclear marketing claims.
  • Submit requested documentation quickly.