Business vs Individual MoR
Applications are open for MK, AL, RS and BA. Choose the legal seller model before configuring your store. Application availability does not confirm LIVE payment or payout capabilities.
| Business Commerce | Individual Merchant of Record | |
|---|---|---|
| Seller | Registered company or sole trader remains the legal seller | Eligible natural person supplies approved digital goods/services; Kordiva LLC is MoR to the buyer |
| Products | Approved physical/digital goods and supported Business flows | Approved one-time digital goods/services only |
| Verification | Business identity, representative and payment requirements | Individual application, personal verification and recipient-only Express onboarding |
| Fees and payouts | Business plan and Business payment rules | Creator/Pro/Scale, separate entitlement, reserve and payout rules |
| Customer refunds | Business order refund controls, subject to eligibility | Seller requests only; Kordiva reviews, approves and executes |
| Disputes, reserves and bank payouts | Separate Business rules | Kordiva controls the buyer case, seller recovery, reserves and scheduled bank payouts |
| UJP | Applicable North Macedonian Business workflows only | Does not use the Business UJP workflow |
- Select your actual registration type in the application: company, sole trader or natural person.
- Select the seller’s legal country, not the buyer’s location or your interface language.
- Describe what you sell and how it is delivered. Individual approval does not include physical goods, deposits, rentals or recurring customer subscriptions.
- Wait for application review, complete payment onboarding, and verify the separate LIVE status before accepting real payments.
Boundaries to check
Section titled “Boundaries to check”Business checkout, Individual digital selling, Booking and Rent-a-Car are distinct product flows. A rental deposit is not an Individual digital product. A Pro subscription pays for the seller’s Kordiva plan; it does not enable recurring billing to buyers.
Application approval is not proof of an accepted model-specific seller agreement or complete legal activation. Kordiva must confirm applicable terms, acceptance and launch readiness separately.
If you selected the wrong model
Section titled “If you selected the wrong model”Contact support before completing payment onboarding. Do not change country or create another payment identity to bypass a review.
Related guides
Section titled “Related guides”MK / AL / RS / BA · Individual eligibility · Business payment roles